Customers purchase a quantity of
vouchers (minimum of 20 at £30 each).
Each voucher has a serial number to give it a unique identity.
When a repair is required simply telephone Isotech quoting
the printer type, nature of the fault and location of the
printer.
Two vouchers are needed for the call out and labour charge
for most monochrome desktop laser printers and four vouchers
for desktop colour laser printers.
The engineer will repair the printer and quote the voucher
serial numbers used on his report (a copy of which is left
with the customer). These numbers will then be regarded
as "used" and not valid for future repairs.
If spare parts are required the customer can have the option
of using additional vouchers to pay for the spares or generate
a separate purchase order as required.
When customers run out of vouchers another batch can be
purchased if required.
Benefits over
single call outs
• Discounts are applied
to voucher call outs compared to our "one off" call out
rates.
• Guaranteed response times are part of the voucher scheme
similar to full
maintenance contracts, "one off call outs do not
guarantee a response time.
• Paperwork is minimal once the original vouchers have been
purchased.
To find out more about the
voucher scheme contact
us
IsoTech Solutions Printer Repairs and
Maintenance Service and Solution includes:
printer repairs, printer maintenance, printer
maintenance contracts, printer maintenance nationwide cover,
all in one printer repairs, printhead repairs, printer servicing,
printer service solution, laser printer repairs, laserjet
printer repairs, epson printer repair, canon printer repair,
hp printer repair, xerox printer repair, tektronix printer
repair, lexmark printer repair, brother printer repair,
printer and copies sales, fixed price printer repairs, printer
consumables, printer spare parts, printer installation,
printer repair solution, printer relocation, printing solution
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